Average Reviews:
(More customer reviews)The wine opener was a christmas gift for us, too. We didn't have a problem using it, it was actually pretty easy: just hold the defoiled wine bottle, place the opener over the top, and continuously press the down button until the cork comes out of the bottle. Then press the up button continuously until the cork pops out of the opener. We used it maybe 10 times with no problem, but the motor is now too weak. I don't know if we used it on a synthetic cork, but maybe. The people who gave it to us have one, too, but they didn't know how to use it. We showed them how, and their opener still works just fine. Maybe ours is just not charging fully? We're going to call Sharper Image to see if we have any luck since the website states a year warranty.
**Update: I didn't actually call Sharper Image, but I did discover what the problem was. At some point, we used the opener on a cork that had a wax seal which got stuck inside the opener. I couldn't see it inside at first, but it came out it pieces when I was messing with the opener (pushing the up/down button and swearing at it). Now that the wax is gone, it works GREAT! Go figure. I changed the rating to 4 stars, since the instructions didn't warn against the wax issue.
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